When It’s Time to Talk to a Human

Why Manual Support Still Matters — Even in an AI-First World

AI can handle a lot — repetitive questions, article lookups, even product troubleshooting. But sometimes, nothing beats a real person.

That’s why Mira makes human support a first-class citizen, right alongside AI.

Built for Seamless Handovers

With Mira, AI isn’t a gatekeeper. It’s a helpful assistant that knows when to step aside.

When a question is too complex or too sensitive, Mira instantly routes the chat to a real support agent — with full context and conversation history. No awkward restarts. No repeated information.

Just a smooth transition from bot to human.

Stay in One Flow

Agents don’t need to switch tabs or jump between tools. Mira brings all messages, previous interactions, and help center activity into one place. That way, support teams are always ready — and customers feel heard.

It’s fast. It’s personal. And it feels effortless on both sides.

AI + Human = Better Support

Mira doesn’t just offload work — it sets up your team for success. AI can tag conversations, suggest replies, summarize customer history, or even draft responses for agents to edit and send.

The result? Humans handle what matters most — and do it faster, with less friction.

Give Customers the Confidence of a Human Touch

When someone needs help, they don’t want to feel trapped talking to a robot. Mira ensures there’s always a clear path to a real person — whether that’s for billing questions, technical issues, or just reassurance.

Because great support means being available — and human — when it counts.