AI That Actually Helps

How Mira Uses AI to Make Customer Support Smarter, Faster, and Easier

AI is everywhere now — but not all AI is helpful. Some bots frustrate users. Others create more work for support teams. Mira is different.

We built Mira to use AI where it actually makes a difference.

Smarter Conversations

Mira’s AI Support Agent understands customer questions — and replies instantly, with helpful, human-like answers. It pulls from your help center, previous chats, and company data to give customers what they need in seconds.

No more digging for answers. No more long wait times. Just support that works.

Learning What Works (and What Doesn’t)

Every interaction makes Mira smarter. If a customer rephrases a question, Mira learns. If a human agent edits a response, Mira adapts. It constantly improves how it understands and helps your users.

It’s like training a new support rep — one who gets better every day, but never takes a break.

One Brain, Many Skills

Mira’s AI doesn’t stop at chat.

It also powers:

• Recommendations in your help center, suggesting relevant articles in real-time

• Smart routing, deciding when to involve a human agent

• Conversation summaries, so your team doesn’t have to scroll through walls of text

• Analytics, highlighting common pain points and customer trends

It’s AI built into every layer of the experience — not just pasted on top.

AI That Supports Humans

Mira isn’t here to replace your team. It’s here to support them.

When the AI can’t help, it steps aside and hands things over to a human — with context included. It also helps agents behind the scenes, suggesting replies, flagging urgency, and streamlining workflows.

The result? A support experience that’s faster, friendlier, and more efficient — for everyone.